We believe we have an online store closer to you. Would you instead like to visit: Canada Australia Ireland Sweden UK USA

Hello! How can we help you?

The front right Walker wheel has started to wobble and turn sideways?

When you turn with your Walker, the left and right front wheels must be able to turn differently. If you turn left, the left wheel will turn more, as its turning radius is smaller than the outside right wheel.

Just like a car, the Walker has a 'stub axle steering', which is provided by the big black centre pulley of the Syncro steering, and this pulley moves back and forth when you are steering.

The two front wheels cannot be dead parallel at all times, as you then wouldn’t be able to steer the Walker properly.


When the Walker is folded, the Syncro belt is slackened, and you have most certainly, unintentionally, managed to get one of the front wheels turned one full turn in relation to the other front wheel.

When unfolding the Walker, please always do as follows:

  1. Grab the handles and unfold the frame as far as possible.
  2. Grab the right handle and lift the right front and rear wheels off the ground a little.
  3. While holding them lifted, press down on the left rear corner of the seat to lock the Walker in walking mode (with your left hand).

If done as above, the unfolding is easier as the right wheels do not slide along the ground (increased friction), and the right front wheel is free to turn into its aligned position.

Please fold and then unfold your Walker as described above, and the problem will disappear.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Works perfectly…

    The Veloped bottle holder is easy to mount. All bottles and cans fit in it. I've already had up to 0.75 l bottles in it. A small thermos flask also works. You don't need any special bottles.…

    Veloped Bottle Holder
    by Stephanie Matthies
  • A really great product…

    A stable and modern walking aid, could just as well be used by younger people with or without mobility issues. Works very well on ice and some snow. For us with lots of snow during winter, you might imagine putting skis under the wheels, or using the…

  • Life changing purchase and brilliant company…

    From start to finish, the whole process of buying a Trionic 14er W was easy. The walker is exceptional and has changed my life, enabling me to access terrain previously out of my range. The customer service was also exceptional and customer-friendly.…

  • Very good…

    Very good, in-depth and quick consultation in chat, always very friendly, quick delivery, easy to understand and punctual, all additional parts were mounted on the Veloped, only the tyres had to be attached. The Veloped is just great; my daughter onc…

  • Walker 12…

    I bought the Veloped Tour 1.5 years ago and I'm very happy with it. The only problem was that the trunk of our car was too small. So I bought a travel rollator (it's not that expensive). We went to the North Sea and the travel rollator didn't meet my…

  • Walker 9er…

    Bought for my Dad
    Very well made, easy to use.

    Add on weights on the rear maybe a good idea, sometimes too easy to move with brakes on.…

  • Strongly to recommend.…

    Finally, my husband and I can walk on uneven paths. The Veloped is really worth the money. It's a bit difficult to take it with you in the trunk to go to a doctor’s visit, but we have a small walker for that.

    We don't want to be without our Velope…

  • For my 95 Year Old Mother…

    I purchased the Veloped Trek 14er for my mother, who is 95, and recently moved to our rural home where there are no paved walkways. The Veloped had enabled her to manoeuvre over loose gravel and grass ground independently. I like everything about it;…

  • Rain cover…

    With a rain cover, I can take my portable oxygen device with me, which simplifies things.…

    Veloped Rain Cover
    by Ellen Jesse

Subscribe to our newsletter!

"> ?>