We believe we have an online store closer to you. Would you instead like to visit: Canada Australia Ireland Sweden UK USA

Hello! How can we help you?

How to adjust the Trionic Walker Syncro Steering?

Does it appear that there is a misalignment of the front wheels? It might have happened after the walker was folded for transportation and stored in the boot of the car. Even if you regularly transport the walker this way but have never had this trouble before, it might happen due to the unfolding procedure.

Though the inner tolerance of the front frame tube prevents the timing belt from changing its position, it looks like the timing belt has slipped over a couple of teeth and the front wheels are no longer parallel.

The headsets (bearings) of the front wheel forks work exactly like a modern Aheadset on a bicycle. If you are hesitant, please turn to a bicycle shop or someone familiar with modern bicycles, and they can explain how the Aheadset works.

By using a 5 mm Allen key as the only required tool, you can get the timing belt centred again as shown in the following video:

It is vital that the big centre pulley is centred both sideways and lengthwise.

To prevent this from happening again, please keep in mind that when the Walker is folded, the syncro belt is slackened, and the front wheels can turn into different positions not being parallel.

 

When unfolding the Walker, please always do as follows:

1. Grab the handles and unfold the frame as far as possible.

2. Grab the right handle and lift the right front and rear wheels off the ground a little.

3. While holding them lifted, press down on the left rear corner of the seat to lock the Walker in walking mode (with your left hand).

 

If done as of above, the unfolding is easier as the right wheels do not slide along the ground (increased friction), and the right front wheel is free to turn into its aligned position. This makes it easier for the latch to engage/lock. 

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Veloped Cane Holder…

    Simple and effective. I always carry a walking stick.…

    Veloped Cane Holder
    by John Tippler
  • A well-designed device…

    I can handle the rollator very well.

    Suggestion for improvement:
    A cover with a zipper for the basket so that the items taken along and after shopping, for example, are not visible.
    And for the locking screws, an Allen key would be more practica…

  • Fast and excellent service…

    Ordered new brake cable.
    Delivered very quickly.
    Excellent service.…

    Veloped size L brake cable
    by Adriana Bangma
  • Bit the bullet and bought the stool…

    Bit the bullet and bought the stool

    Bit the bullet and bought the stool as the seat on the Veloped doesn´t suit me and I could use it else where too.
    It is expensive, but must say I’m impressed. Feels a bit like riding a horse, so encourages be…

  • NOT like an old device…

    I'm extremely happy with the Sport Rollator. I use it for roller skating near our canal, and it works great. I haven't roller skated in 10 years and have the rollator as a safety feature for support.
    And the device doesn't look like a piece of equip…

  • Ergon GP1 Biokork…

    The grips are super, they offer a great grip and are very comfortable to hold.…

  • Great service, fast delivery and a tremendous life changing product.…

    I bought this after being introduced to it by a friend who had bought one. We both have MS and I have found the Veloped to be life-changing for me. I am more confident when walking both on and off road and I feel that I am getting a small amount of m…

  • FREEDOM!…

    I searched the web and contacted Australian mobility aids companies trying to find an 'off road' rollator for my husband to use it around the house paddock on the farm. While he has a quad bike, ute and tractor for getting around, the farm, he'd had …

  • This sturdy and excellent walker…

    I have had a Trionic Walker 12 for some years and cannot recommend the product and the service from this company too strongly.
    I am unable to walk for more than a few yards as I have a chronic lung condition, but with this sturdy and excellent wal…

Subscribe to our newsletter!

"> ?>