We believe we have an online store closer to you. Would you instead like to visit: Canada Australia Ireland Sweden UK USA

Hello! How can we help you?

Can I change the delivery address on DHL shipments?

For DHL Express, recipients can usually update delivery details through On Demand Delivery while the package is still in transit. Options may include redirecting to another address within the same country, choosing a pickup point, or rescheduling delivery. Address changes can sometimes cause a short delay.

For DHL Parcel or eCommerce shipments, many regions allow redirection to lockers, service points, or alternate pickup locations via the tracking link or DHL notification.

Once a shipment is out for delivery or already delivered, address changes are typically no longer possible. In those cases, only limited options like pickup points may be available.

For DHL Freight, delivery changes usually require contacting DHL customer service, and in some cases the sender must request the update.

In summary, address changes are often possible if requested early, but the sooner you act, the better the chances of success.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Veloped Sport…

    Truly an outstanding mobility aid. Very well constructed. It will truly allow you to go anywhere. It is happy on tarmac, trail and off-trail. It has enabled me to participate again in the weekly 5 K parkrun.…

  • Many thanks for all the help and to a superb walker!…

    Hi Trionic!
    I am super happy with my walker which I picked up in your showroom in Sweden !! Suddenly I could walk almost normally with it. Fantastic!
    Tested myself to different settings when I drove up in Gysinge (Sweden) on lawns and footpaths and…

  • The best help in everyday life in the most beautiful form. I am more tha…

    I am more than satisfied with my Veloped – it gives me the necessary support and stability I need, and I can walk long distances over any terrain with it. Especially because of my MS disease, it prevents balance problems and falls, I can make my ever…

  • Good service and Very Fast Delivery…

    The company sells one of the absolute best walkers I have ever tested.…

  • Love it!…

    I already own a Veloped that I bought second-hand and use daily at our local country park so know how good the quality is and how useful they are. I wanted a smaller walker that would fit in the footwell of the car with the seat flipped up so I can t…

  • Mrs Vivienne Williams…

    My 12er Walker is great and has made such a difference in helping me walk much longer distances.

    I have back and left leg long-standing painful issues so trying to keep mobile is vitally important and this Walker is really helping me.

    I’m very…

  • I’m thrilled with this!…

    Transformed my life! Yes, I did get out before but was very unsteady and was always concerned that I might need to sit down and there was nowhere to sit (unfortunately I can’t sit on the ground!). Now I no longer have these concerns! My confidence ha…

  • I am very satisfied…

    I am very satisfied; the rollator is exactly how it should be. Perfect to handle.…

  • Great product…

    Easy ordering and very fast, reliable, and problem-free delivery.
    I'm absolutely thrilled with the walker. It's very helpful in everyday life and greatly reduces the risk of falls. It's worth every penny.
    Thank you!…

Subscribe to our newsletter!

"> ?>