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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • The Veloped has become my faithful companion...…

    The Veloped has become my faithful companion. I can only recommend it. My range of motion has increased fourfold, giving me a better life quality. Thanks to the team for such a design. I would like to see it distributed more in Germany as well.

    My…

  • ER…

    Fast delivery. Excellent workmanship and very solid. It's fun to walk around with the Walker!…

  • Molly the trolley,…

    Perfect - this has given me my life back and most of my independence. Cleo the cocker loves it as well cos we can go off-road walking in some pretty rough terrain with the larger wheels and pneumatic tyres. No more rattling and bouncing. Kerb and …

  • Amazing!!…

    Here the Trek 14er comes in. Unlike regular rollators, it's designed to cope with rough/uneven terrain, it's sturdy enough to support me, yet still lightweight enough for me to lift in and out of my car etc. It has a seat for when I have to stop and …

  • Veloped Trek…

    I purchased a Veloped Trek with 14-inch wheels. The delivery was prompt and it was well-packed. The assembly was simple. I have used the Veloped on different surfaces: grass, rough tracks, and paths through a wood. I have a balance problem and it has…

  • Perfect for gravel roads…

    Purchased this for my 88 year old mother. It works perfectly in our rural area. She can now navigate gravel roads with the large tires (the small plastic wheels on her old walker kept getting stuck). It looks good too! She enjoys the positive comm…

  • Trionic Walker…

    We are delighted with the 12er S Walker. Well designed and beautifully made. The 4 wheels with linked steering give great stability yet have good maneuverability. We originally intended to buy the 14er with even bigger wheels as our drive has some de…

  • Wishing you a happy new year and partly thanking you for my Trionic 12er…

    The delivery was remarkably fast, the packaging was beautifully designed and the 12er is perfect for my needs. I actually managed to get down to the beach to test it on sand and am very happy with the result. In addition, it is so quiet on all surfac…

  • A great product!…

    My Veloped was delivered very quickly, exactly as fast as advertised. Everything else is as well just as described. My multiple sclerosis limits my ability to walk, but my Veloped allows me to walk almost anywhere again. High sidewalks in the city or…

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