Hello! How can we help you?

How do I get a walker if I have a disability in Norway?

1. Who can get help to get a walker?

You may be eligible if you have a long-term and significantly reduced level of function (more than 2 years) that means you need an aid for walking or getting around. 
The aids cover both home use, at the workplace, education and leisure. 

2. What is considered an assistive device, and can a walker be covered?

An assistive device is an object or intervention that makes daily life activities easier as a result of a functional impairment. 
A walker typically falls under mobility aids / walking aids, which can be covered either through loans or support from NAV - the Norwegian Centre for Assistive Devices. nav.no

3. Should I buy the rollator myself or can I borrow it?

In Norway, the main rule is that assistive devices that cover a long-term need are loaned out free of charge through NAV's assistive device centers. 
If an assistive device is not available via loan, in some cases you can get it subsidy for the purchase of assistive devices.

4. How does the application process work?

  • Contact your municipality or NAV Assistive Devices Centre for needs assessment and guidance. 

  • A professional (for example an occupational therapist/physiotherapist) will assess your need for an assistive device. 

  • You submit an application on the correct form via NAV or the municipality, with documentation of disability and needs. 

  • NAV / The Norwegian Centre for Assistive Devices processes the case and makes a decision; you will be notified in writing. If the application is rejected, you have the right to appeal. 

5. What must be done? documented in the application?

  • The diagnosis or functional impairment that leads to the need for an assistive device.

  • That the need is permanent/long-term and that the aid is necessary for maintain/improve activity or participation.

  • That other solutions are not sufficient.

  • That the rollator is adapted to your needs (indoors, outdoors, terrain, medical requirements).

6. What about cost and payment?

If an assistive device is loaned out via NAV/the municipality, there is normally no deductible for the aid itself. 
If you receive a grant for purchase, there may be a requirement for a deductible or upfront expense, which can later be refunded. This varies.

7. Can I get help with an assistive device that provides access to work or education?

Yes – assistive devices that are necessary for you to be able toget into work or education, may be covered by the scheme.
If the rollator helps you to meet at work or move around the work environment, this should be stated in the application.

8. What happens when you change jobs or move?

If you move to another municipality, or your workplace changes so that your needs change, you should contact the NAV Assistive Devices Centre in the new municipality for a new assessment. The aid will accompany you in temporary situations, but in the event of a permanent move, the scheme must be reassessed.

9. What if I am rejected?

You will receive a written decision with reasons. You have the right to appeal and a deadline (usually 6 weeks) to NAV's appeals body.
It may be useful to ask for a new assessment or get assistance from an occupational therapist or patient organization.

10. Practical tips when choosing a rollator

  • Choose a model that suits you (terrain, surface, brakes, height adjustment).

  • Get the opportunity for testing via the municipality or the assistance center.

  • Ask for guidance on use and maintenance – Correct use provides safety and increased benefit.

  • Keep documentation and decisions - you may need this if your needs change later.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Don't think about it, get it.…

    I have used the Tour now for a couple of weeks. Am absolutely amazed at the difference it makes to walking. Have been using a standard 4-wheel walker and walking was very limited. After about a hundred yards or so the pain in my back was such that I …

  • A great product.…

    I am 93 and was always a lively walker until a problem with my legs occurred a few years ago. That resulted in my walking with a stick - not very satisfactory. Rollators are not so common in the UK, and when my Swedish relative suggested one, I r…

  • Veloped Sport…

    Truly an outstanding mobility aid. Very well constructed. It will truly allow you to go anywhere. It is happy on tarmac, trail and off-trail. It has enabled me to participate again in the weekly 5 K parkrun.…

  • Top product…

    Very good customer service
    Delivery within 2 days - really great
    Excellent quality
    Handling as described

    I ordered it for my holiday in the forest. The first few walks took some getting used to, as you first have to get the hang of it.

    Walk…

  • Overall, I am satisfied.…

    I am 86-year-old and weigh 58 kg.
    The device looks good (to be envious), is well thought out and easy to assemble. What struck me:
    The heavy strain on the arm muscles
    - on uneven forest paths,
    - on inclines (effort needed to push uphill and to h…

  • Trionic means freedom for me.…

    As an enthusiastic walker who also likes to travel with my dog through woods and meadows, I had to give up this pleasure at some point because of my progressive muscle disease. A rollator I bought from another Scandinavian brand was able to maintain …

  • I have had my Trionic Veloped for two years now and I am very satisfied …

    It is easy to manoeuvre, stable, holds a lot and it looks cool. I have tried other walkers with puncture-free tires, but I get muscle pain in my arms from them. I do not get that with the air tires of the Veloped. The rollator works great in the wood…

  • Very good quality…

    Expensive but worth the quality of life it brings. As opposed to an ordinary walker. The first day I walked 5 miles around an indoor shopping mall. I was tired at the end of it. But something I could never have done before. I have used it on rough gr…

  • My husband is completely satisfied and can highly recommend the Waker 12…

    We do a lot of walking in the woods on uneven ground. We have to remove the rear wheels because our boot is small. This is very quick to do. Thanks to all the developers of the Walker.…

Subscribe to our newsletter!