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How do I get a walker if I have a disability in Norway?

1. Who can get help to get a walker?

You may be eligible if you have a long-term and significantly reduced level of function (more than 2 years) that means you need an aid for walking or getting around. 
The aids cover both home use, at the workplace, education and leisure. 

2. What is considered an assistive device, and can a walker be covered?

An assistive device is an object or intervention that makes daily life activities easier as a result of a functional impairment. 
A walker typically falls under mobility aids / walking aids, which can be covered either through loans or support from NAV - the Norwegian Centre for Assistive Devices. nav.no

3. Should I buy the rollator myself or can I borrow it?

In Norway, the main rule is that assistive devices that cover a long-term need are loaned out free of charge through NAV's assistive device centers. 
If an assistive device is not available via loan, in some cases you can get it subsidy for the purchase of assistive devices.

4. How does the application process work?

  • Contact your municipality or NAV Assistive Devices Centre for needs assessment and guidance. 

  • A professional (for example an occupational therapist/physiotherapist) will assess your need for an assistive device. 

  • You submit an application on the correct form via NAV or the municipality, with documentation of disability and needs. 

  • NAV / The Norwegian Centre for Assistive Devices processes the case and makes a decision; you will be notified in writing. If the application is rejected, you have the right to appeal. 

5. What must be done? documented in the application?

  • The diagnosis or functional impairment that leads to the need for an assistive device.

  • That the need is permanent/long-term and that the aid is necessary for maintain/improve activity or participation.

  • That other solutions are not sufficient.

  • That the rollator is adapted to your needs (indoors, outdoors, terrain, medical requirements).

6. What about cost and payment?

If an assistive device is loaned out via NAV/the municipality, there is normally no deductible for the aid itself. 
If you receive a grant for purchase, there may be a requirement for a deductible or upfront expense, which can later be refunded. This varies.

7. Can I get help with an assistive device that provides access to work or education?

Yes – assistive devices that are necessary for you to be able toget into work or education, may be covered by the scheme.
If the rollator helps you to meet at work or move around the work environment, this should be stated in the application.

8. What happens when you change jobs or move?

If you move to another municipality, or your workplace changes so that your needs change, you should contact the NAV Assistive Devices Centre in the new municipality for a new assessment. The aid will accompany you in temporary situations, but in the event of a permanent move, the scheme must be reassessed.

9. What if I am rejected?

You will receive a written decision with reasons. You have the right to appeal and a deadline (usually 6 weeks) to NAV's appeals body.
It may be useful to ask for a new assessment or get assistance from an occupational therapist or patient organization.

10. Practical tips when choosing a rollator

  • Choose a model that suits you (terrain, surface, brakes, height adjustment).

  • Get the opportunity for testing via the municipality or the assistance center.

  • Ask for guidance on use and maintenance – Correct use provides safety and increased benefit.

  • Keep documentation and decisions - you may need this if your needs change later.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

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Product Reviews    

  • A joy to use…

    I bought a walker last year (Not Trionic) in the hope that I could restore some of the strength in my legs. It could not cope with Birmingham pavements! Four small wheels do not cope with tree roots, potholes and significant camber. Then I found Trio…

  • Navigate rough terrain…

    The product arrived within days of ordering, which amazed us since it came from Sweden. We are very happy with the product and would recommend it to others needing a mobility device that can navigate rough terrain.…

  • It doesn't get any better!…

    Never will I forego the great tool which has given me back so much joy of life! Because of multiple sclerosis I was unfortunately no longer able to move about in nature. This led to great annoyance for me during holidays on the North Sea. No walking …

  • Game changer - simple as that…

    I’m a 56 year old, C5 incomplete with balance and endurance challenges. My wife and I live out in the country and honestly my ability to help her with the daily chores of country life since my trauma in July of 2020 has been almost nonexistent.

  • V Simpson…

    I am very pleased with my new walker it tackles the uneven paths and stony areas so easily and I can get about so much better without the possibility of it getting stuck in the ruts. Thank you
    It was so easy to order and arrived in great condition…

  • Goethe garden house and my Trionic…

    On August 28, 2021, I was in Weimar with my daughter, exactly on her and Goethe’s birthday! A beautiful path led to Goethe’s garden house. Because there were no seats nearby, that day I had to stop every few meters and gasp for air. How much I wished…

  • Very satisfied with the Veloped, and very good accommodating service whe…

    There is no better choice!!!…

  • Suggestion…

    Good morning,
    I am very happy to write to you. As you know my wife sees only 5% per eye and, after the initial difficulties, now she gets along very well with her walker. Sure, someone always must be there, but that has nothing to do with this great…

  • Standing beside my colour coordinated car!…

    I am getting used to it and I’m delighted with it. I just want to say thank you.…

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