We believe we have an online store closer to you. Would you instead like to visit: Canada Australia Ireland Sweden UK USA

Hello! How can we help you?

The front right Walker wheel has started to wobble and turn sideways?

When you turn with your Walker, the left and right front wheels must be able to turn differently. If you turn left, the left wheel will turn more, as its turning radius is smaller than the outside right wheel.

Just like a car, the Walker has a 'stub axle steering', which is provided by the big black centre pulley of the Syncro steering, and this pulley moves back and forth when you are steering.

The two front wheels cannot be dead parallel at all times, as you then wouldn’t be able to steer the Walker properly.


When the Walker is folded, the Syncro belt is slackened, and you have most certainly, unintentionally, managed to get one of the front wheels turned one full turn in relation to the other front wheel.

When unfolding the Walker, please always do as follows:

  1. Grab the handles and unfold the frame as far as possible.
  2. Grab the right handle and lift the right front and rear wheels off the ground a little.
  3. While holding them lifted, press down on the left rear corner of the seat to lock the Walker in walking mode (with your left hand).

If done as above, the unfolding is easier as the right wheels do not slide along the ground (increased friction), and the right front wheel is free to turn into its aligned position.

Please fold and then unfold your Walker as described above, and the problem will disappear.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • A new life for my mother!…

    Never before in my life have I been able to give such a beautiful gift. It is not the device, but what the device has made possible for her again...walks in the countryside...she is a new person since she's been travelling with Veloped. It opens up a…

  • The Amazing Trionic Walker 12er…

    This Trionic Walker 12er is AMAZING. I just got it today 10/1/22, and it's flawless. I tested on my grassy, bumpy yard and indoor hardwood floors and carpet of my house. What a game changer!!! Finally, a walker that I can use with comfort and confide…

  • Finally one that does what it should.…

    I now own three rollators. This is my first one from Trionic. The first rollator from another company sounded like clanging metal as I walked along. It also got caught on all the broken pavements where I live and was therefore unstable. The second on…

  • Happy Customer…

    A little bulky at times but I am a happy customer.…

  • Trionic Veloped…

    This walker is Suburb! I have had the Veloped for almost two months now, and LOVE IT so much! It climbs Curbs and almost anything. I take it on my walks regularly. Down Hills, up Hills, over tree stumps, Grass, Gravel, Curbs and it has no problems! G…

  • Thrilled with my new friend Vince The Veloped!…

    Living with MS (comparatively mild but slowly progressing) I have poor balance, and varying degrees of leg weakness and fatigue – the Veloped is the answer to all these issues, and I couldn’t be more delighted.
    Within days of delivery (all going 10…

  • Jan Furze…

    Very handy attachment, I don't use it very often, but it's there when I need it.…

    Veloped Cane Holder
    by Janice Furze
  • The Walker lives up to its promise.…

    With the rollator, I am more versatile and safer on the move again!
    I regret that I didn't try the Walker earlier.…

  • Rollator Walker 12er…

    I have long searched for the right walker that could be used for walking on uneven ground. My husband has Parkinson’s, and he can't take a single step without a walker. We are very satisfied with this model. We now have many more opportunities to go …

Subscribe to our newsletter!

"> ?>