We believe we have an online store closer to you. Would you instead like to visit: Canada Australia Ireland Sweden UK USA

Hello! How can we help you?

The front right Walker wheel has started to wobble and turn sideways?

When you turn with your Walker, the left and right front wheels must be able to turn differently. If you turn left, the left wheel will turn more, as its turning radius is smaller than the outside right wheel.

Just like a car, the Walker has a 'stub axle steering', which is provided by the big black centre pulley of the Syncro steering, and this pulley moves back and forth when you are steering.

The two front wheels cannot be dead parallel at all times, as you then wouldn’t be able to steer the Walker properly.


When the Walker is folded, the Syncro belt is slackened, and you have most certainly, unintentionally, managed to get one of the front wheels turned one full turn in relation to the other front wheel.

When unfolding the Walker, please always do as follows:

  1. Grab the handles and unfold the frame as far as possible.
  2. Grab the right handle and lift the right front and rear wheels off the ground a little.
  3. While holding them lifted, press down on the left rear corner of the seat to lock the Walker in walking mode (with your left hand).

If done as above, the unfolding is easier as the right wheels do not slide along the ground (increased friction), and the right front wheel is free to turn into its aligned position.

Please fold and then unfold your Walker as described above, and the problem will disappear.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Perfect…

    I bought this rollator for my mother. She is very happy with it and it gives her the confidence she needs. She can walk on her own whenever she wants without the fear of falling. The Veloped is perfect for country paths and roads. It looks elegant a…

  • No problems at the beach…

    I have always been fit and healthy until 2 years ago. An accident at work put an end to that. I now have an inexplicable pain in my leg and back that makes walking almost impossible. After using some granny walkers, Trionic came up via Google. I had …

  • Finally a safe companion…

    Now that I have been able to walk without difficulties with my walker for two months, I would like to thank you once again for this great invention. People keep being amazed and ask me about my walking aid and I can only recommend it. Interested peop…

  • George Averill…

    I would recommend the Veloped to anyone who wants to stay active in the outdoors. It is very well built and operates exactly as I expected.

    I suffer from ALS which has affected my back muscles. The Veloped allows me to walk upright with no pai…

  • A Dream Machine…

    I spent many, many hours at the Trionic facebook group, asking questions, reading all member comments about every aspect of the Veloped. I placed my order for the 12" Tour version based on those glowing and also quite candid reviews. As it transpired…

  • Also suitable for gardening…

    I am delighted with my new rollator. With this support, I can finally pursue my beloved gardening.…

  • Forest Walks Again!…

    Since getting my Veloped Trek 14er I've been able to get out about in the Forests again. Have even managed to get half way up the Black Mountains in Wales. Also able to get out and take photos again, something I love to do!…

  • Your products and customer service are in a class of their own!…

    Thank you Trionic.
    Your products and customer service are in a class of their own!
    Trionic's customer service couldn't be more accommodating if they tried. They helped me choose the right aid for my individual needs. My foldable Walker 12 S rollato…

  • Pure relief!…

    I am the kind of person who likes to read reviews, but rarely gives any. But this time I want to share my enthusiasm with others. Due to my MS illness, I am pretty much dependent on a walking aid. So far, I have been using my walking sticks. Since we…

Subscribe to our newsletter!

"> ?>