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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • I bought the Walker 11 years ago…

    Dear Sir or Madam, they asked for a review of the Trionic Walker, but I only ordered 2 inner tubes. I bought the walker 11 years ago and am still enthusiastic about it today. It can cope with almost any terrain, runs easily thanks to the large pneuma…

  • LIFESAVER…

    Spinal stenosis, a broken back, a hematoma on the spinal cord, 4 spine surgeries and being paralyzed for almost a year could not keep me down. This product has given me my life, I can hike, go camping, ride public transit and still get around on my o…

  • It shines on all Terrains…

    Despite Corona! Ordered on Monday (June 22nd, 2020) in Uppsala, and on Friday (June 26th, 2020), my 14-inch Trionic Walker was at my doorstep. Also, thanks to the excellent logistics from UPS.

    In the meantime, I have truly tested the Trionic Walke…

  • More life quality again thanks to Trionic-Veloped…

    I am absolutely thrilled with the Veloped that was delivered last Monday on time. The meticulous packaging (very sturdy cardboard) made me already curious. Thanks to the detailed and richly illustrated assembly instructions even at the age of 83 I wa…

    Veloped Tour 12er M black/reflex/red
    by Paul Helmut Hundhausen
  • Mrs M.…

    Absolutely excellent.…

  • It is easy to use and fun.…

    I am simply thrilled with the kind person who assisted me and the Veloped, which is brilliant. My dog is happy that we can also go downhill from paved roads again. I’m going to talk about it a lot because finally there is a help that looks great and …

  • John and Sharon Hancock…

    I have waited to write this review as i wanted to experience my husband using it for a few weeks. We are absolutely delighted with it. my husband, once an active even hyperactive runner, cyclist and mountain climber is now quite disabled. he was unab…

  • We are very happy with our Veloped.…

    Very satisfied. We are very happy with our Veloped.

    Best regards, Matthias Schläfer…

  • I can walk again…

    Due to the severe deterioration of my spine, I was no longer able to walk more than 100 meters or so. By chance I came across Trionic. The description convinced me and so I bought the product. After the fast delivery I was thrilled about my first "tr…

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