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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Trionic Veloped Tour…

    Very pleased with my Veloped Tour.
    Great quality and design, build to last and easy to push.
    Top rate Customer Service.

    Thank you,
    Michael
    (Northern Ireland)…

  • Wow, exactly what was expected.…

    Excellent service, communication skills of Stefan are brilliant.

    Couldn't ask for or expect better delivery, quality, packaging etc, etc.

    A five-star piece of equipment and five stars for communication and service.

    Thank you for giving our s…

  • Top class rollator…

    The Veloped Sport 12er I ordered arrived super packed and the assembly was done in a few minutes. The safe and reliable brakes are particularly noteworthy. Thanks to the pneumatic tyres and the handles, there is no pain in the upper arm, shoulder and…

  • Bought for mother, she loves it.…

    My 87-year-old mother with a false hip and two false knees saw this and thought it would be far more comfortable than the standard one she has. She loves it. Easy and comfortable. Goes up kerbs easily. Not small to pack away or get on buses but great…

  • It is worth its (high) price!…

    I have been using the Walker 14 for about 2 months.
    I am very satisfied with the flawless workmanship and the many possible adjustments. I have now covered around 150 km up and down the trails and fields, every day and in all weathers. The brakes ar…

  • The Veloped Has Changed My Life - Yippee!…

    My bicycle accident, four years ago, left me with such poor balance, that I struggled to walk with a stick. In fact, I found myself very reluctant to walk even short distances. There is the standard red rollator, something many elderly people have, b…

  • Due to Spinal Stenosis and nerve damage…

    Due to Spinal Stenosis and nerve damage, my balance is not good and have a tendency to fall a lot. I discovered the Trionic 3 years ago and have enjoyed walking my dogs on all sorts of terrain with no falls and have been able to enjoy the scenery ins…

  • Trionic Veloped Sport…

    I made the inaugural run recently in Cumbria on a fairly rough and, in part, sloping surface. It performed quite well although considerable effort was necessary to counter the tendency to veer in the direction of slope. However, given my physical dis…

  • Good Chunky Lock…

    Bought this to chain up the walker on those occasions when I can't get the walker into a cafe or shop.
    Solid construction and so far has proved secure for my needs.…

    Wire Lock
    by Marie Smith

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