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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Excellent!…

    I don't normally write reviews, but wanted to say how grateful we are to have found the Trionic Veloped. Things were looking quite bleak until we found it. My husband has a rare degenerative condition similar to MND. He is tall and wants to remain as…

  • Pure relief!…

    I am the kind of person who likes to read reviews, but rarely gives any. But this time I want to share my enthusiasm with others. Due to my MS illness, I am pretty much dependent on a walking aid. So far, I have been using my walking sticks. Since we…

  • Veloped Sport…

    I am very satisfied with the Veloped Sport and can now go on longer rounds through the woods and on more challenging terrain without any problems.

    I can only recommend this product!…

  • The Veloped has become my faithful companion...…

    The Veloped has become my faithful companion. I can only recommend it. My range of motion has increased fourfold, giving me a better life quality. Thanks to the team for such a design. I would like to see it distributed more in Germany as well.

    My…

  • Walks through farm land…

    We live in the country where hard surfaces are rare. My husband is able to walk through grassy and tilled fields. This is very important to him. He is able to get outside exercise if the weather cooperates. We are happy with the Rollator 14er.…

  • The new life……

    As a multi-operated (all parts of the musculoskeletal system) former long-distance runner, I have been given the opportunity to recreate parts of my former life thanks to the Veloped. It gives me support and security in one workout session/day after …

  • Freedom!…

    Freedom!
    I ordered my Trionic Veloped Trek on a Monday and it arrived in the UK on Friday as promised. It is absolutely marvellous, sturdy and well-engineered, easy to operate and copes with uneven terrain effortlessly. It has given me the freedom a…

  • provides quality of life…

    It is excellent, a reliable companion that improves quality of life.…

  • Mappleton…

    The Veloped arrived just in time for our holiday in Mappleton East Yorkshire, allowing me to join Dorothy and Evie on the beach.
    Very pleased with the quality and lightness of the
    eloped and looking forward to many more new adventures.
    Thank you f…

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