We believe we have an online store closer to you. Would you instead like to visit: Canada Australia Ireland Sweden UK USA

Hello! How can we help you?

Can I change the delivery address on DHL shipments?

For DHL Express, recipients can usually update delivery details through On Demand Delivery while the package is still in transit. Options may include redirecting to another address within the same country, choosing a pickup point, or rescheduling delivery. Address changes can sometimes cause a short delay.

For DHL Parcel or eCommerce shipments, many regions allow redirection to lockers, service points, or alternate pickup locations via the tracking link or DHL notification.

Once a shipment is out for delivery or already delivered, address changes are typically no longer possible. In those cases, only limited options like pickup points may be available.

For DHL Freight, delivery changes usually require contacting DHL customer service, and in some cases the sender must request the update.

In summary, address changes are often possible if requested early, but the sooner you act, the better the chances of success.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • I am delighted with the Veloped Trek……

    I am delighted with the Veloped Trek and have already covered longer distances with it. Now it allows me to walk without any problems, especially on bumpy paths. People approach me every day and admire the walker. It has attracted a lot of interest o…

  • The order was delivered fast and correctly, works as described. THANK YO…

    Hi, My Trionic has given me support and good traction even in the snowy climate in Luleå, Norrbotten and in a way that Mr. Counsil never has been able to or was intended to do.
    For me, Trionic is absolutely necessary for my rehabilitation when it co…

  • Trionic Veloped Hunter…

    Very excellent service, highly recommended; the company is very accommodating. The Veloped is great!!!!…

  • Excellent!…

    I don't normally write reviews, but wanted to say how grateful we are to have found the Trionic Veloped. Things were looking quite bleak until we found it. My husband has a rare degenerative condition similar to MND. He is tall and wants to remain as…

  • Sturdy Product -…

    Since I got a new car I was finding it more difficult to get the walker in and out of the boot area. Keeping the walker inside the cover has made moving it much easier. It also means any muck on the wheels doesn't transfer to the car before I get th…

    Walker Transport Bag
    by Marie Smith
  • Very satisfied. It works really well!…

    We bought the Veloped for our son. He has problems with balance and endurance as he walks. And we all like to be out in nature. With his new aid, he is much more independent, and much safer on the road. It works really well!…

  • Brilliant for rough terrain…

    Brilliant for rough terrain, suggestion for travel improvement
    We are extremely happy with it. My husband, 81 years old, even took it with him on a plane to Paris and used it around the city! It is easy to disassemble and store in the taxi. Removing…

  • Walking whereever you want…

    There are many little towns in Germany, where the pavements are cobblestone. The Trionic Veloped makes it easy to walk around. The wheels are the best you can have, also for walking in the woods and fields.…

  • Quality…

    Handy, with quality.…

Subscribe to our newsletter!

"> ?>