We believe we have an online store closer to you. Would you instead like to visit: Canada Australia Ireland Sweden UK USA

Product Review

Excellent customer service

Rating:

What was your concern with this review?

I messed up the thread for the clamping screw on the brake lever. Customer service helped me in a very friendly and reliable manner. After a few days I received a replacement screw, but unfortunately the thread in the hole of the lever was worn out.
I then ordered a new brake lever from the online shop. It worked without any problems and arrived within a few days. I think the price/performance ratio is great with this excellent design of the parts!!!
Best regards and many thanks!

Jürg Frey

Product Reviews    

  • Veloped Golf 12er M navy/black/red…

    Great!!! Well made, rolls great in rough and fairways it allows me to walk & play golf as well as fish! Highly Recommended!!…

  • Perfect aid for rehab…

    First impression: very sturdy private jet construction handsomely finished. Frame does not wiggle and feels very rigid. My only questionmark is that the wheels are not made of metal but kinda plastic. The hub caps loosen easily, need some superglue. …

  • Superb Machine…

    Fed up with supplied walker I invested in the Veloped to have better stability and easier movement over uneven ground. Also require it for fishing trips (fly-fishing on rivers) where I can take over rough ground. It allows me to get more exercise too…

  • Veloped…

    I am very satisfied, my expectations were fully met. I no longer want to live without my Veloped!
    On vacation, a nature camp, it was a great help.
    1. the all-terrain gear makes walking in rough terrain much easier.
    2. walking at night without pay…

  • Remarkable...…

    Sturdy, beautiful, simple to "assemble" (just attach the wheels) and a pleasure to use; enables me to walk my dog endlessly, whether on city streets or down country lanes, and even on the beach, in spite of the arthritis that has limited much of my d…

  • New life…

    Bought this for my husband with Parkinson’s who had lost confidence with walking. Now wants to go out for a walk daily, and feels safe. The quality of the product is excellent. Delivery was excellent and only had to lift it out of the box, open it up…

  • There Trionic Walker is the new premium class among rollatorsis really o…

    There is really only one thing to say about my Trionic Walker and that is FABULOUS. The design and engineering are just superb - you have thought of everything. My Trionic has absolutely changed my life I am getting stronger every day.…

  • Field report after one year of use…

    The advert and description in the brochure is 100% true. Nothing is exaggerated. Disadvantageous or not optimal are the tyres. The air escapes too fast. A severely handicapped person will then usually find it very difficult, because a petrol station …

  • I'm free again...…

    For a long time, I have not been able to take part in the hikes through our city forest with my beloved Nordic Walking group. I am too insecure even with 2 sticks (artificial knee joint, severe osteoarthritis on the other knee, polyneuropathy! - I am…

    Veloped Trek 14er M green/black/orange
    by Gisela Kühn bei Lance

Subscribe to our newsletter!

"> ?>