Product Reviews – What Trionic users say about their rollators

Find out what genuine rollator customers say about their purchases and shopping experience at Trionic. We work hard to make every customer happy.

  • Confidence

    The Trionic 14er has enabled my wife to make great progress in her rehabilitation following a stroke. She has confidence in its stability and steering and this has given her the confidence to get out and walk. Worth the investment without reserve.

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    Rollator Walker 14er M/L green/black/red
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  • Happy Customer

    A little bulky at times but I am a happy customer.

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    Rollator Walker 12er M/L black/black/grey
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  • Great health and pleasure benefit

    Due to an increasing neurological problem, I could only walk about 100 m before having to stop and sit down. On my first outing with the Walker, I could easily do a 400 m distance without the need to stop. I have gradually been able to increase my distance to 4 km with one stop. I have been using the Walker on rough country tracks as well as on smooth paths in parks. It is a great health benefit and I can go back to places that had become impossible for me to get to.
    I can just manage lifting it into the rear of my car with the wheels on.
    It is very well made and easy to adjust.
    I am really pleased that I bought it.

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    Rollator Walker 14er M/L black/black/grey
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  • Brake lever adapter / converter

    Contact was easy, courteous and helpful.
    Delivery was quick and straightforward and the part fitted as expected.

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    Single-Hand Brake RIGHT
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  • Out on a snowy day!

    The Trionic veloped is excellent in the snow.
    We had a good coverage of snow in Berkshire today. I was able to walk to work with support of the Trionic Veloped.

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    Out on a snowy day!
    Veloped Sport 12er M black/white/white
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  • I'll just tell you about my experiences :))

    Everything positive has already been said in earlier reviews, so I'll concentrate on my experiences here on Coastal Lancashire, with its paths through sand dunes and pine forests.

    About me: I'm 84 and had a very active, not to say athletic, lifestyle, so it was a bitter pill to swallow when I developed a balance problem and lost a lot of muscle strength.
    Nevertheless, I am determined to continue being as active as possible! So I bought a Trionic Veloped Trek with the 14-inch wheels and all-terrain tyres.

    After a cautious initial practise on local urban pavements and navigating the interiors of shops large and small, my next test was to get on and off our MerseyRail trains (still operating very old rolling stock on this line, with a high step up or down). I found a technique: brakes on, pull back to lift front wheel off ground, brakes off and roll in.

    I was ready for the pine forest trails; no problems here though long uphill slopes were of course hard work. Going downhill I found tricky as the Veloped tended to yaw as it's not possible to apply both brakes evenly. (Same problem in the city on extended station and department store ramps – a light touch is needed).

    I decided to test 'The Beast' by going off-trail, into the pine woods. This offered an altogether tougher challenge; the slopes I could manage with care (not to tip over sideways!) But narrow paths filled with pine cones were hard, even for the 24” wheels, probably because the cones are loose.

    The biggest challenge by far is to get through loose sand. Long stretches of loose sand (sand traps!) were very hard indeed for me on one walk but another day I managed a short section to get onto the firm sand of the beach and was rewarded with long stretches of easy walking and glorious views!

    I wish I could take some photos of this trip!

    On public transport: I've had no problems storing the Trek on our local bus routes but would hesitate to take it on busier city routes.

    One note of caution: When putting small items into the pocket at the back of the basket, it's very easy to miss and not realise it's dropped on the floor. Also, the 'rain cover' gets tangled with small items like keys. I haven't worked out how this rain cover is to be firmly fastened at the front when in use.

    And so far, I haven't found a use for the extra storage bags provided with the Trek, so I probably should have bought the Tour version, which is a Trek without the extra bags. (I was put off by the illustration, yet they are both the same; the Trek photo just looked more like me).

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    Veloped Trek 14er M green/black/orange
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  • Fantastic

    I am very pleased with this product. Walking on uneven surfaces is much easier.

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    Rollator Walker 12er M/L black/black/grey
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  • Vivien

    The Veloped Trek has enabled me to visit the beach regularly- something I hadn’t been able to do for a long time. I have also been to an outdoor festival and was able to travel around the fields to see the stalls and the bands in the music tents. The rough terrain mode is really good- also being able to fold up the Veloped to get through narrow spaces,for instance, in restaurants, has been fantastic. Many people have inquired about the Veloped and have been fascinated by the engineering. The Veloped has made lots of friends in Wales already. Really pleased to have it, and it’s definitely changed things for me by giving me more access to the outdoors and boosting my confidence.

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    Veloped Trek 12er M navy/black/yellow
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  • Good concept for replacement

    I needed to replace a brake lever because the thread for the clamping screw was worn out. I looked for the instructions on this site and have to say it was super simple to replace the lever. Simply remove the handle, pull off the brake lever, remove the corresponding rear wheel, hold the brake cable straight, align the slot of the black locking screw so that the cable can be inserted/removed and finally unhook the pin on the lever. Pull the brake cable a little if necessary. Then just reassemble in reverse order.
    Super well thought out :o)

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    Veloped/Walker brake lever RIGHT
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  • Excellent customer service

    I messed up the thread for the clamping screw on the brake lever. Customer service helped me in a very friendly and reliable manner. After a few days I received a replacement screw, but unfortunately the thread in the hole of the lever was worn out.
    I then ordered a new brake lever from the online shop. It worked without any problems and arrived within a few days. I think the price/performance ratio is great with this excellent design of the parts!!!
    Best regards and many thanks!

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    Veloped / Walker brake lever LEFT
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Product Reviews    

  • My new sense of balance…

    My father-in-law is 86 years young and has visual and balance problems. When he walks (like a penguin), with his legs apart and with splayed arms, he has to concentrate very hard on his balance, which makes him so fatigued that he starts to falter af…

  • Marvellous…

    I was bit sceptical about spending this much money but as they say you get what you pay for
    I had fallen over a couple of times with a small wheel trolley that had got stuck in gravel and jarred me off the handles
    Can't see that happening now I…

  • Very satisfied…

    The Walker 12er is fantastic. Since 2008 I have only moved around with a wheelchair because I could not use the health insurance walkers due to balance problems. With the Walker I bought from you I feel completely comfortable. I feel very confident w…

  • Great walker…

    I bought this walker for my mother. Since we live in the countryside, it is easy to find yourself walking on uneven ground. In these moments, her wrists always hurt a lot. Now thanks to the Veloped this is no longer the case. Dirt roads and forest pa…

  • New Lease of Life…

    My Trionic 14 walker has been a revelation in terms of mobility. I has enabled me to get out and about and is easily transportable in the car. From being able to cover a few hundred yards (slowly) I am now regularly walking around the park and thorou…

  • Brilliant for rough terrain…

    Brilliant for rough terrain, suggestion for travel improvement
    We are extremely happy with it. My husband, 81 years old, even took it with him on a plane to Paris and used it around the city! It is easy to disassemble and store in the taxi. Removing…

  • Excellent quality and handling.…

    Good sense of security when walking. Runs smoothly and steadily even off-road, on uneven paths and on curbs. This product can be recommended without reservation.…

  • Robust, designed to be fit for purpose and that was just the cardboard c…

    From the start dealing with this company has been really good, Stefan that means you as individual, but much more than that the ethos of the company not only shone out in the response to my first tentative enquiry but in the ongoing communication thr…

  • Enthusiasm on 3... 4 wheels ;-)…

    I am also an enthusiastic user of Veloped Sport.
    Due to cancer, I had to rely on a mobility aid very early on. I also got a dog for mental and physical support. For both of us to be able to walk not only in the village but above all in nature, it w…

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